ID cards will not be mailed to legacy CenturyLink employees and retirees

January 11, 2012

To:  All U.S.-based CenturyLink employees and retirees

Summary

• The dental administrator for legacy CenturyLink employees changed from Delta Dental to MetLife on January 1, 2012.
• Delta Dental provided dental ID cards to members in 2011. MetLife does not provide dental ID cards.
• Instead, take a MetLife claim form that can be provided to your dental provider.
• The claim form should include the "Name of the Group Dental Program" which is:
  CenturyLink, Inc. 148069.
• Most dental providers are familiar with MetLife and their billing processes and opt to submit dental claims via the MetLife provider website.
• Dental offices can verify your coverage by calling the MetLife provider service center at 877.638.3379.

Who can I contact if I have additional questions?

• If you have questions regarding your Health and Life benefits, you can contact the CenturyLink Service Center at 800.729.7526 between 8:30 a.m. and 6:30 p.m. Central time Monday through Friday.